all ebooks in category: Service Industry

Service Innovation: Novel Ways of Creating Value in Actor Systems (Translational Systems Sciences) [Repost]
English | June 10, 2016 | ISBN: 4431549218 | 281 pages | PDF | 4.31 Mb

This is the first book that summarizes the 20-year history of service innovation research and combines it with the future need to adopt a systems …

Managing People in the Hospitality Industry
2018 | ISBN: 1138296880, 1138296864 | English | 200 pages | PDF | 3 MB

This is a book about being a successful manager in the complex hospitality industry. Approaching the subject in the context of personal development, it offers …